Privacy Policy

Platica’s (together with its affiliated companies, “we,” “us” or the “Company”) primary goal is to respect and safeguard our Users’ privacy. This document (the “Privacy Policy”) outlines the types of User information we gather and the circumstances under which we might disclose or share this information with third parties. By using Platica’s Service, you agree to our collection and use of information in line with this Privacy Policy. Any capitalized terms not defined here will have the same meaning as in the Platica Terms & Conditions of Use (“Terms of Use”).

Changes to the Privacy Policy: Platica may revise this Privacy Policy and/or the Terms of Use periodically. We will notify users of significant alterations to this Privacy Policy and/or the Terms of Use. Continuing to use the service after such notification indicates your acceptance of the updated Privacy Policy and/or Terms of Use. We recommend reviewing this Privacy Policy and the Terms of Use occasionally. The current Terms of Use and Privacy Policy can always be viewed at our official website.

Data Collection:

Direct Information: We collect and store data you provide directly, such as when you register or schedule conversations.
Automatic Collection: We gather certain types of information automatically when you interact with our Service. This includes data like browser type, pages visited, and more. We use technologies like cookies for this purpose. Disabling cookies might affect your user experience.
Third-party Information: We might receive information from third parties, like social media platforms, if you link your account with them.

Data Retention: We retain the data provided for as long as it’s necessary for the implementation of the program.

Information Sharing: We do not share any of the data provided with third parties under any circumstances.

Emails: We do not send promotional emails to students. Students’ emails are used for:

Sending registration emails and reminders.
Providing instructions to schedule conversations.
Sending feedback for the conversations they’ve completed.
Requesting feedback on their experience with the program.

Children’s Privacy: We are dedicated to protecting children’s privacy online and fully adhere to the Children’s Online Privacy Protection Act (COPPA). We don’t knowingly allow individuals under 13 to use our Service. Those under 18 need parental consent or for the school to consent on behalf of the children’s parents, which is commonly referred to as “School Consent.”. Parents can contact us to correct or delete information of minors.

Security: We employ industry-standard security measures to safeguard our Users’ personal information. However, we can’t guarantee complete security for any information you share with us.

Links to Other Websites: Our Service might have links to other websites we don’t control. Be cautious when using these links.

Contact: For any questions or comments about our Service or related policies, please contact us at our official email.